Terms & Conditions
General:
Paragliding Jungfrau GmbH transfers the execution of all activities to other service providers/organizers. These are referred to as organizers. Paragliding Jungfrau is only responsible for arranging the activities, partly for providing the necessary infrastructure, partly for operating the logistics and for collecting payments for third parties.
1. Contract conclusion
With the verbal or written registration or booking by the customer, which can be made at Paragliding Jungfrau or one of its sales outlets, a binding contract is concluded between the customer and the organizer. By booking, the customer acknowledges these terms and conditions as part of the contract between himself and the organizer.
2. Object of the agreement
The organizer assumes responsibility for providing the requested service as described in the advertisements and/or in the confirmation order. Service extensions can be considered upon consultation with the organizer. Any extra costs will be borne by the customer.
3. Prices
The effective prices can be drawn from the current advertisements from Paragliding Jungfrau. The prices in the brochure are per person in Swiss francs including VAT. We expressly reserve the right to change prices.
4. Cancellation or contract modification by the customer
Cancellations of contracts must be in writing. Cancellations are only valid after consulting with the organizer and obtaining their agreement. All received documents (confirmation, tickets, coupons, etc) must be attached and returned at this time.
In the event of a cancellation, the following percent of the arrangement costs will be charged to the customer:
48 hours or less before the activity or no-show: 100%
For third-party services, the cancellation conditions of the respective service provider apply. These potential costs can be additionally added to the bill.
The customer is not entitled to a refund in the event of a later start or an early departure from the activity. Extra costs incurred due to a later start, an early departure, or the postponement of an activity, are to be paid by the customer.
5. Cancellation or change of contract by the organizer
The organizer reserves the right to withdraw from the contract also on short notice. If the fulfillment of a contract is not possible at another time or if the customer cannot take part in the alternative services offered, any paid fees will be refunded minus charges for services rendered. Further damage claims are not possible. The organizer reserves the right to cancel the program on short notice if participants cause the fulfillment of a contract to be endangered or made impossible by their behavior, their omissions or other actions. In this case the regulation of the cancellation costs applies in accordance with paragraph 4. If a program or parts of a program cannot be carried out due to force majeure, safety concerns by the organizer, official regulations, strikes or uncertain weather and nature conditions, the organizer reserves the right to cancel or cut short the activities on short notice. Paid fees will be returned minus charges for services rendered, any expenditures and the handling fee. Please note that a danger-free completion of the activity is in everyone’s interest. All decisions made by the activity leaders are final. The organizer expressly reserves the right to modify the program. The organizer will strive for an equivalent service replacement.
6. Conditions of participation, obligations of the participant
Good health is necessary in order to take part in all activities. The participants are obligated to inform the organizer of any possible health problems. Under no circumstances may participants take part in the activities while under the influence of alcohol, drugs, psychiatric drugs or any similar substances. The participants are obliged to fulfill the conditions of participation and agree to strictly follow the instructions of the organizer. If the conditions of participation are not fulfilled or if instructions are disregarded, the organizer reserves the right to prohibit participation.
Minors or incapacitated participants require the consent of a holder of parental authority or a legal guardian.
The participant allows the use of photo and video material taken/shot by the organizer for promotional purposes.
7. Insurance
The participants are not insured by the organizer. Each participant is responsible for ensuring they have sufficient health and accident insurance cover (including sports accidents).
The participants of a paragliding flight are insured by the pilot with accident insurance that is limited to Switzerland and has a maximum coverage amount of CHF 100,000. Benefits from this accident insurance can be claimed after the benefits of any existing accident insurance of the passenger have been fully exhausted. The pilot is only obliged to pay benefits for claims arising from the consequences of an accident within the scope of the insured benefits and only up to the insured coverage limit.
8. Appeals
Should the activity lead to appeals or damages, these are to be communicated immediately, in writing, to the organizer (i.e. activity provider), and these are to be confirmed in writing by the responsible leader. The organizer/activity leader, however, shall not have the right to acknowledge claims, for which reason a confirmation shall not have the effect of an acknowledgement of wrongdoing. The organizer/activity leader will make every effort, within the confines of the program and the possibilities available, to remedy the situation. Should the situation be insufficiently remedied or not be remedied, or the participant wishes to make damage claims, these must be received by the organizer within four weeks of the contractual end of the activity at Paragliding Jungfrau. The participant’s appeal is to be accompanied by the confirmation of the organizer/activity leader as well as any other relevant evidence. In the case of late or omitted complaints during the activity or late submission of the claim to Paragliding Jungfrau, all claims will be forfeited.
9. Liability
Damage claims against Paragliding Jungfrau, the organizer or the assistants are excluded, as far as the damage was not caused by negligence or intentionally. The organizer is authorized to have assistants or call on third parties to provide valued services. Should the organizer lawfully transfer the execution of the activity to a third party, the organizer shall not be held responsible for the third party’s actions or neglect during execution of the activity. The organizer will especially not be held responsible for damages which are caused by the actions or neglect of the activity leader should this conduct not fall under his/her contracted responsibility, as cause of actions of third parties, other participants, the participant, force majeure, natural occurrences, official regulations etc. or damages caused by delayed return to the starting point of the activity. If a participant does not follow the instructions of the organizer, activity leader, etc., the organizer will not be liable for any damages.
Liability for paragliding flights:
The passenger is aware that participating in a paragliding flight involves risks. Hard landings or aborted takeoffs can result in injuries. In addition, the risk of sudden, unforeseeable wind influences cannot be ruled out. The liability of Paragliding Jungfrau and the pilot for bodily injury and property damage suffered by the passenger during a paragliding flight is expressly excluded. In the event that an exclusion of liability is not possible for legal reasons, the pilot has taken out liability insurance with a maximum coverage amount of CHF 5,000,000. In such cases, the pilot’s liability is limited to a maximum of this amount.
10. Applicable law and area of jurisdiction
Swiss law, excluding international agreement, is exclusively applicable for the contractual relationship. The parties agree that the exclusive legal domicile is Interlaken. Customers from the USA or Canada expressly waive any jurisdiction in the USA or Canada for any disputes and acknowledge that neither Paragliding Jungfrau GmbH nor the organizer agree to any jurisdiction in the USA or Canada. The organizer is however authorized to lodge a claim in the legal domicile of the customer. Should one or more clauses of these general business conditions be ineffectual and/or incomplete, then the clause that comes closest to the legal rule will replace the ineffectual and/or incomplete clause. The ineffectualness and/or incompleteness of one clause leaves the effectiveness of the other clauses unaffected.
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+41 79 77 99 000
+41 79 77 99 000